Question 1

Where do you ship orders to?

Accepted Answer

We ship orders to Canada, the United States and select international locations. For more details on specific shipping destinations, please refer to our shipping policy.

Question 2

How long will it take for my order to arrive?

Accepted Answer

The delivery time for your order may vary depending on your location and the shipping method chosen. Typically, orders are delivered within 3-14 business days depending on the product and warehouse location. For more accurate delivery estimates, please refer to our shipping policy.

Question 3

Where are orders shipped from?

Accepted Answer

Orders are shipped from our fulfillment centers in Canada and the US. Multiple location options allow for efficient processing and timely delivery of your orders.

Question 4

Will I be charged customs duties on my order?

Accepted Answer

Customs duties may apply depending on the destination country's regulations. Customers are responsible for any customs fees or duties incurred upon delivery of their orders. For more information, please refer to our customs and duties policy.

Question 5

Can I modify my order after it has been placed?

Accepted Answer

Once an order has been placed, it cannot be modified. Due to the speed and efficiency of our distribution centres, we’re unable  to make changes to your order.

If you have any further inquiries or questions, please don’t hesitate to contact our customer service team and we’ll do our best to accommodate your request. We recommend reviewing your order carefully before completing the purchase to ensure all details are accurate.

FAQ

Where do you ship orders to?

How long will it take for my order to arrive?

Where are orders shipped from?

Will I be charged customs duties on my order?

Can I modify my order after it has been placed?